Technical Support
If you do not find the answer to your questions on this page, you may find more information in our Knowledge Base .
For any further queries regarding QuickFile, use the following links to contact us directly.
The following are the main questions asked by QuickFile email organizer users.
Compatibility
Will QuickFile work with Windows 8.1?
What versions of Outlook does this software work with?
Is QuickFile compatible with Exchange or Office 365?
Is QuickFile compatible with IMAP?
Installation and
Registration
How can I download a copy
of QuickFile to install on my computer? How can I register QuickFile on my computer?
I get an error message saying “Registration Unsuccessful” while
activating QuickFile? I get an error message “The unlock code has already been activated
on another computer.” while activating QuickFile?
I get an installation error message saying “There is a problem with this Windows Installer Package.
A DLL required for this install to complete could not be run”.
License Enquiries
I have misplaced
my unlock code. How can I retrieve my registration information?
How do I transfer my license from one computer to
another? I need to reformat my computer. Will my unlock code
still work after reformatting.
General Questions
Can I use keyboard shortcuts for QuickFile features?
How do I know which version of QuickFile I am using?
Does QuickFile work with Outlook Express?
I have installed QuickFile but cannot see the
QuickFile toolbar in Outlook. QuickFile was working on my computer but for some
reason I can no longer see the toolbar.
License Enquiries
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Will QuickFile work with Windows 8.1? |
QuickFile version 5.x is fully compatible with Windows 8.1. All versions of our software work with Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 8.1.
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What versions of Outlook does this software work with? |
QuickFile can be used with Outlook 2013 (32-bit and 64-bit) , 2010 (32-bit and 64-bit), and 2007. |
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Is QuickFile compatible with Exchange or Office 365? |
QuickFile is fully compatible with Office 365 and Exchange. |
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Is QuickFile compatible with IMAP? |
QuickFile is only compatible with IMAP if you are using Outlook 2013 or later. |
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Installation and Registration
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License Enquiries
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General Questions
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